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We try to answer all your questions.
Before making a purchase, we advise reading through the answers to these questions. Your awareness of this section's content is assumed for any future queries or issues. By purchasing, you acknowledge and consent to these terms, which serve as a standard reference for future inquiries.
What is IPTV and how does it work?
IPTV, an abbreviation for Internet Protocol Television, represents a technology that transmits television content over the internet, diverging from conventional satellite or cable methods. Using IPTV, you have the capability to directly stream your preferred TV programs, movies, and channels to your device.
How fast I get my Channels?
Upon payment, please check your mailbox for your credentials. If they're not there, kindly check your SPAM folder.
Will my internet speed of around 10 Mbps suffice for the IPTV service?
For an optimal experience with our service, we recommend a minimum internet speed of 12-15 Mbps. Our high-quality channels demand a stable and high-speed internet connection.
Which devices are compatible with your IPTV service?
All these devices are compatible with any IPTV service: Smart TV, Android Box, Firestick, Firecube, Apple TV, Mag Box, TVIP, Formuler Z8, Nvidia Shield, Vu+ Enigma Box, PC, MAC, Laptop, Tablet, iPad, Android Phone, iPhone.
Do you provide a list of hardware installed with your IPTV service?
We exclusively provide the IPTV playlist; hardware is not included.
Do you offer automated renewals?
You'll receive a reminder email before your expiration date with renewal links. To renew, visit our website; we don't have automated renewals in place.
Do you provide discounts for multiple subscriptions?
Of course, if you request multiple subscriptions, you'll receive a discount. Please contact us via the chatbox and specify your desired subscriptions; we'll send you a corresponding coupon code.
If I refer my friend to your service, do I receive any bonuses?
We have a referral program for existing customers. If your referral purchases 3 months or more at our website prices, you'll receive free months. Details will be sent to you upon your purchase.
Experiencing channel difficulties?
If you encounter a momentary pause while watching a channel, try switching to another channel and then back again. This interruption could be caused by a brief transmission break, causing the software to momentarily halt.
My Channels are not working?
We are dedicated to offering you premium service at deeply discounted rates. Before reporting a channel issue, please consider the following guidelines:
-Allow a few minutes for the channel to potentially resume, as we perform reboots and channel swaps as necessary.
-Confirm if the issue is isolated to one channel or affecting all channels, which may indicate an issue on your end.
-Reboot your devices, including STBs, Android Boxes, Routers, and Cable modems, and wait for 30 seconds before powering them back on.
-Ensure your devices are connected via LAN (Ethernet) cable rather than Wi-Fi for optimal performance.
Reponse time to Emails
Emails regarding account activation or technical support will typically receive a response within 30 minutes for activation and 1 to 2 hours for technical issues. However, we aim to reply within the hour of receiving these inquiries. Please note that during peak hours, responses may take up to 3 hours
Have any question?
+31 685 695 675